Repeat Prescriptions

You can order repeat prescriptions online:

Repeat Prescription form. You can use this form even if you have not signed up to an online service.
Patient Access
NHS app

You can also:

Asking your local pharmacy. This may take longer than requesting directly from the Surgery.
Handing in your request slip at reception. Putting it in the prescription box at reception. When we are closed put it in the box on the wall outside the building.
Posting your request slip to us

We do not take repeat prescription requests over the telephone.

Allow at least 3 working days (but not more than 10). You will also need to allow your chemist time to prepare your prescription.

We can not issue repeat prescriptions more than 10 days before they are due. Call and speak to the prescribing clerk if you need your prescription before. Or bring in a letter stating why, e.g. holiday.

We send most prescriptions electronically directly to your nominated pharmacy. If you do not have a regular pharmacy you will need to provide the prescription token ID to the pharmacy when you go to collect it. You may be given this as a paper token or as a text message containing the token ID. More information on how to nominate a pharmacy for your electronic prescriptions.

When you receive your prescription you may be asked to make an appointment with one of our clinicians for a review. This is to check your current state of health and make sure that you do not need a change to your medication. Please do not ignore these messages. It may cause delays when you next need medication if you have not made the appointment. We reserve the right to reduce the amount of medication prescribed if there are reviews/blood test monitoring outstanding.

Prescribing Queries

We have a prescribing clerk available between 8.30am to 11.00am Monday to Friday who may be able to answer queries about prescriptions. If they can’t they will send the query to our clinical pharmacist or GP.

The clinician may send you a text for clarification of certain details. Please respond promptly to these, so queries can be resolved in a timely manner.

Our prescribing clerks are part of our non- clinical team.

They will NOT take requests for repeat prescriptions over the phone.

Medication Changes

If we are expecting a letter from the hospital which details a change to medication, please note that we cannot action this until we we have the letter. If you have the letter at home, you can drop in a copy at reception. This may help speed up the changes on your records.

If you are wanting to make a change to one of your medications, we have a full-time clinical practice pharmacist. They haves a telephone clinic each day for queries.

Please call reception or request an appointment through our online triage system to book an appointment to speak with them.