Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday)

• Complete this an online form.  You will get a call or text once this has been clinically triaged. 
• Phone us Monday to Friday, check our opening times here
• Visit the surgery and speak with a receptionist. Check our opening times here

When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.  

To request a routine appointment

If the appointment is for a long term condition review, please call the practice and speak to one of our team.

• Complete this an online form.  You will get a call or text once this has been clinically triaged. 
• Phone us Monday to Friday, check our opening times here
• Visit the surgery and speak with a receptionist. Check our opening times here
• Use the NHS App  to book a routine appointment

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable health professional to help you.

Telephone advice

Change or cancel your appointment

• Phone the Practice
• Online access

Reply to SMS reminder at least two hours before your appointment.

If you are not signed up for text reminders, you can request here: SMS Communications

Please let us know if you are unable to attend an appointment.  View our did not attend policy here.

If you need help when we are closed

• Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

• Extended Hours - Evening and Weekend Appointments information here

• View our Out Of Hours information

• If it’s a life-threatening emergency call 999.

Home visits

You will often be seen by a doctor more quickly if you can attend surgery where examination facilities are better. The time taken for a home visit is around four times that for a surgery consultation. Please only request a visit if it is really necessary.

If you really can’t come to the surgery to be seen please telephone the secretarial team (option 2) as early in the day as possible to request a home visit. Your details will be relayed to the doctor on call.

Please be prepared to give some information about your problem as well as your name, address and telephone number. This allows the doctors to prioritise calls and deal with urgent calls promptly.