To request an urgent appointment for today or tomorrow (Monday to Friday)
When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.
To request a routine appointment
If the appointment is for a long term condition review, please call the practice and speak to one of our team.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable health professional to help you.
Telephone advice
Sometimes you may have a question on a health problem or medication which does not need an appointment. Please contact the surgery and speak to a member of the secretarial team (phone option 4) who will review your question and who may ask a doctor or other healthcare professional to call you back after surgery.
Change or cancel your appointment
Reply to SMS reminder at least two hours before your appointment.
If you are not signed up for text reminders, you can request here: SMS Communications
Please let us know if you are unable to attend an appointment. View our did not attend policy here.
If you need help when we are closed
Home visits
You will often be seen by a doctor more quickly if you can attend surgery where examination facilities are better. The time taken for a home visit is around four times that for a surgery consultation. Please only request a visit if it is really necessary.
If you really can’t come to the surgery to be seen please telephone the secretarial team (option 2) as early in the day as possible to request a home visit. Your details will be relayed to the doctor on call.
Please be prepared to give some information about your problem as well as your name, address and telephone number. This allows the doctors to prioritise calls and deal with urgent calls promptly.