Total Triage System
Winter increases health risks, especially for older adults, children and those with long-term conditions. To manage demand and prioritise vulnerable patients, please submit only one medical request per form, as we cannot handle multiple requests in a single submission.
Please familiarise yourself with Pharmacy consultation service as it might be more convenient for you. Thank you for your understanding.
We aim to respond to all queries the same day. Some more routine queries may take us a few days to get back to you. Shotfield Medical Practice working days are Monday to Friday 8am to 6.30pm.
Dear Patients
Due to the recent rise in various viruses circulating in the community, we kindly ask all patients to wear a mask when visiting our facility. This is particularly important for individuals presenting with any respiratory symptoms, such as coughing, sneezing, or a sore throat, to help reduce the spread of illness.
Wearing a mask helps protect both yourself and others. If you do not have one, please let us know, and we will provide one for you.
Thank you for your understanding and cooperation.
Online Medical Requests
Please view this short video on YouTube for more details on how you will submit medical requests from the 1st of November 2023.
Covid
We would recommend that if you have Covid or a respiratory condition you may wish to consider wearing a facecovering to protect yourself and other whilst in the practice.
NHS 111
Just think 111 online first.
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